So, while parking was easy this night, we did experience a small delay being seated, which was ok because it was less than 10 minutes. They knew I had Celiacs and asked me about it up to four times; so I felt pretty confident my food would be handled properly. So, I was told only three things were not gluten-free and everything else we could be adjusted by our waiter Cody. I was told the same thing when I dined at Fortu, but I believed them. So, I ordered the Classic Ceviche and the Chefs Choice 10 pc Nigiri at 72.00 for ten pieces.
They served my husband's whole meal first, which made no sense to either of us. None of my food was ready, and they brought out his whole order and ate it while they assured me mine was on the way. Well, my nigiri comes out, and the waiter says, "So this is gluten-free, and this over here is not." My husband and I were like, wait, what? I told you I could not have gluten, and he was just like "oh but it's not touching, so just eat around it." I was like, wow, this is so insulting, and you dont understand how this could make me extremely sick. And he was like, "we will just have the chef take those off the plate then."
Ok, so I am explaining that that won't work and mind you, it has been so long since I had to do this because a lot of places are prepped on cross contamination these days - Celiac Disease isnt somwthing new. Equally, we are wondering why they brought my food out after acknowledging I had Celiacs with food on it that contained gluten, knowing I couldn't eat it. I paid for 10 nigiri, so why bring me a plate with multiple I can not even eat. So, at this point, I am doubtful things will go well for me. Unfortunately, our waiter came out and blamed the chef. No manager ever came to the table to check on the new food that was ordered or to apologize or even assure me I could trust that they would get it correct the second time.
Unfortunately, I got sick. I was extremely sick for over three weeks over this mistake that they made at this restaurant, and keep in mind, the same thing has happened at Fortu. If you have Celiac Disease, I can assure you it is a risk to dine here. They did absolutely nothing to make the situation better, and service was not great - our table was an afterthought in a basement of people who were there to drink and eat and have a good time.
As far as it goes, when it comes to this fusion of cuisines...it isn't there. It's Japanese food for sure. The food is good, and that is Japanese inspired. The food that is supposed to be Peruvian and Japanese Ala, the national dish of Peru, which is the classic ceveche, was so underwhelming. It had none of the flavors... none of the acid that ceviche should have...it was lacking heart and soul.
I obviously would not plan on returning here. If I had known this was a sister restaurant to Fortu, I would have skipped it seeing that at Fortu. I was also told a steak I ordered was gluten-free and low and behold. IT WASN'T .
Cocktails were mid as well. The sparkling wine that Cody recommended to me was terrible and way too acidic. I found it to be quite odd that I asked for champagne, and he navigated me to an 8 dollar glass of sparkling wine that tasted very pedestrian.
Right now, Nikkei is popular in the Tampa Bay area, but I urge you to go to an authentic Peruvian restaurant and try their food first so you know what the fusion should taste and look like. It makes absolutely NO SENSE to place things on a plate that a person can't eat, knowing they will get sick.
I have been sick for four weeks now after eating there.
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